| SERVICE |
PROCEDURE |
 |
|
| Account
Balance enquiry |
Send
the Message "BA1234PXXXX"
where BA and P are fixed and the
numbers 1234 represent your alias
name and XXXX represents your
PIN number.
|
|
| Mini
Statement Request |
Send
the Message "MS1234PXXXX"
where MS and P are fixed and the
numbers 1234 represent your alias
name and XXXX represents your
PIN number. |
|
| Order
for Statement |
Send
the Message "OS1234PXXXXPERIOD"
where OS and P are fixed and the
numbers 1234 represent your alias
name, XXXX represents your PIN
number and PERIOD is duration
of statement.
|
|
| Fees
Advice |
Send
the Message "LF1234PXXXX"
where LF and P are fixed and the
numbers 1234 represent your alias
name and XXXX represents your
PIN number. |
|
Facility
Interest Rate Advice |
Send
the Message "IR1234PXXXX"
where IR and P are fixed and the
numbers 1234 represent your alias
name and XXXX represents your
PIN number. |
|
Foreign
Exchange
Rate Advice |
Send
the Message "FR1234PXXXXV
USD" where FR, P, and V are
fixed and the numbers 1234 represent
your alias name, USD represents
the currency and XXXX represents
your PIN number. |
|
| Stop
a Cheque Payment |
Send
the Message "SC1234PXXXXchq
No 00012 for TShs 500,000"
where SC and P are fixed and the
numbers 1234 represent your alias
name and XXXX represents your
PIN number. This means that a
customer is stopping payment of
cheque Number 00012 for TShs 500,000. |
|
| Cheque
Book Ordering |
Send the Message "CB1234PXXXXB25-1
book" where CB, P, and
B are fixed and the numbers
1234 represent your alias name
and XXXX represents your PIN
number. This means that a customer
has requested for 1 book of
25 leaves.
Cheque request will need processing
time and require a visit to
your branch to collect your
cheque book.
|
|
Stop a
Cheque Book |
Send
the Message "SB1234PXXXXChq
series 00061 to 00090" where
SB, P, and Chq are fixed and the
numbers 1234 represent your alias
name and XXXX represents your
PIN number. This means that the
customer is stopping cheque book
with cheque series 00061-00090. |
|
| Fixed
Deposit Instructions |
Send
the Message "FD1234PXXXXVEEEEEE
for TT days" where FD, P,
and V are fixed and the numbers
1234 represent your alias name,
XXXX represents your PIN number,
EEEEEE represent an amount and
TT represent number of days |
|
| Call
Deposit Instructions |
Send
the Message "CD1234PXXXXVEEEEEE
for TT days" where CD, P,
and V are fixed and the numbers
1234 represent your alias name,
XXXX represents your PIN number
EEEEEE represent an amount and
TT represent number of days
|
|
| Change
of PIN |
Send
the Message "PC1234OXXXXNZZZZ"
where PC, O and N are fixed and
the numbers 1234 represent your
alias name, XXXX represents your
PIN number and ZZZZ represents
your new PIN |
|
| Transfer
of Funds |
Send
the Message "FT1234PXXXX
to 22222222=50,000" where
FT, and P are fixed and the numbers
1234 represent your alias name,
XXXX represents your PIN number,
22222222 represents an account
and 50,000 represents amount to
be transferred |
|
Payment
of
Utility - Water |
Send
the Message "UW11223344PXXXXVTShS
50,000" where UW, P and V
are fixed, 11223344 represents
utility account number, XXXX represents
your PIN number and TShS 50,000
represents amount to be paid.
|
|
| Opening
Hours |
Send
the Message "OH11223344PXXXX"
where OH, 11223344 and P are fixed
and XXXX represents your PIN number. |
|
| Tariff |
Send
the Message "LF11223344PXXXX"
where LF, 11223344 and P are fixed
and XXXX represents your PIN number. |
