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Customer Comment Form

Please complete this questionnaire to let us know how we are doing. If you have other comments please e-mail us at feedback@crdbbank.com or call 022-2137472.

Branch Visited

Service Area:
Teller Customer Service Credit Others
If other please specify

Was the Staff helpful and friendly?
Yes No

How do you rate our teller services?
Excellent Good Average Poor
Please explain :


How long has it taken you to be served?
2 minutes 3 minutes 4 minutes more than 5 minutes
Please explain :


Are you satisfied with the quality of our service ?
Yes No

Did you receive your account statement in time for the last three months?
Yes No

Was your statement accurate?
Yes No

Please explain:


Does the branch environment look attractive?
Yes No

Will you recommend the bank to your friends?
Yes No
Please explain :


Other Comments :


Name :
Email :
Telephone No:

Cash Rates 23 Jul 2008